Personal development and coaching in communication
- Managing multicultural relations
- Managing one’s time
- Managing stress
- Successful oral presentation
- Telephone skills
The success of a company is not just based on the management and improvement of the competencies of its staff. Individual well-being, self-confidence, good relations with others and job satisfaction are important too.
What we offer :
personal coaching to help you overcome your difficulties, feel good about yourself and more self-confident by working on yourself and the image you present to others.
Managing multicultural relations:
- understanding cultural awareness
- learning to identify the characteristics and challenges of interpersonal/intercultural relationships
- learning to recognise and control your feelings in a conflict situation
- learning to open up your frame of reference to accept differences
- learning to apply problem solving methods and get people talking to each other
Managing one’s time:
- linking notions of time and culture and the understanding that the relationship to time differs from culture to culture
- organising one’s time by learning to prioritise and allow for constraints and contingencies (tiredness, loss of concentration)
- learning to anticipate in order to plan more effectively
Successful oral presentation:
- learning basic oral communication techniques (breathing, speaking clearly, using the voice expressively)
- becoming aware of the importance of the non-verbal (posture, gestures, eyes)
- managing these techniques in a foreign language
- dealing with nerves before a presentation and stress during it (preparing yourself, playing close attention to your audience)
- working on content and form: how to get your message(s) across.
Successful oral presentation :
- learning basic oral communication techniques (breathing, speaking clearly, using the voice expressively)
- becoming aware of the importance of the non-verbal (posture, gestures, eyes)
- managing these techniques in a foreign language
- dealing with nerves before a presentation and stress during it (preparing yourself, playing close attention to your audience)
- working on content and form: how to get your message(s) across.
Telephone skills:
- learning telephone call techniques: listening actively, rephrasing, clarifying, asking the right questions
- controlling stress in canvassing or conflict situations (complaints)
PROFILES OF OUR STAFF
- Qualified coaches
- Language teachers who have personal experience of foreign postings
- Intercultural experience
- Solid experience of training in companies