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Personal development and coaching in communication

 

  • Managing multicultural relations
  • Managing one’s time
  • Managing stress
  • Successful oral presentation
  • Telephone skills

The success of a company is not just based on the management and improvement of the competencies of its staff. Individual well-being, self-confidence, good relations with others and job satisfaction are important too.


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  • coaching

What we offer : 

personal coaching to help you overcome your difficulties, feel good about yourself and more self-confident by working on yourself and the image you present to others.

 

Managing multicultural relations:

  • understanding cultural awareness
  • learning to identify the characteristics and challenges of interpersonal/intercultural relationships
  • learning to recognise and control your feelings in a conflict situation
  • learning to open up your frame of reference to accept differences
  • learning to apply problem solving methods and get people talking to each other
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temps

Managing one’s time:

  • linking notions of time and culture and the understanding that the relationship to time differs from culture to culture
  • organising one’s time by learning to prioritise and allow for constraints and contingencies (tiredness, loss of concentration)
  • learning to anticipate in order to plan more effectively
stress

Successful oral presentation:

  • learning basic oral communication techniques (breathing, speaking clearly, using the voice expressively)
  • becoming aware of the importance of the non-verbal (posture, gestures, eyes)
  • managing these techniques in a foreign language
  • dealing with nerves before a presentation and stress during it (preparing yourself, playing close attention to your audience)
  • working on content and form: how to get your message(s) across.

Successful oral presentation :

  • learning basic oral communication techniques (breathing, speaking clearly, using the voice expressively)
  • becoming aware of the importance of the non-verbal (posture, gestures, eyes)
  • managing these techniques in a foreign language
  • dealing with nerves before a presentation and stress during it (preparing yourself, playing close attention to your audience)
  • working on content and form: how to get your message(s) across.

Telephone skills:

  • learning telephone call techniques: listening actively, rephrasing, clarifying, asking the right questions
  • controlling stress in canvassing or conflict situations (complaints)
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equipe

PROFILES OF OUR STAFF

  • Qualified coaches
  • Language teachers who have personal experience of foreign postings
  • Intercultural experience
  • Solid experience of training in companies